Why should the company provide employee trainings?
Under the cost pressure of highly competitive markets, many companies are expecting their staff to do more with less. Obviously this can only be done successfully while providing employee trainings at the same time. Otherwise, declining quality is the obvious consequence.
In an increasingly challenging work environment, training heightens employee morale. Most employees have a natural desire for self-improvement and feel more motivated about working in a company that treats them like professionals. It also helps the existing team to focus on the company's strategic priorities and to cooperate more efficiently.
Training helps sustain and improve quality, productivity, and profitability. The returns on targeted trainings are usually significantly higher than the investment.
Additionally, training reduces the risk of unwanted employee departures. Much more often than not, training costs are way cheaper than recruitment. And, obviously, new recruitments also need to be trained.
What are my risks of not providing employee trainings?
Providing training to your workforce is critical to maintain and enhance the value of your human capital. Failing to do so can result in declining quality as well as losses in productivity and profitability.
With untrained or under-trained employees it is difficult, if not impossible, to provide superior service to your customers, resulting in competitive disadvantage that can become a major threat to the company's success in the market place.
If you fail to provide employees with essential trainings the consequences will often only show with a time delay. Usually it will be hard then to correct the situation under time pressure since trainees can only 'digest' a certain amount of new information within a given time. Additionally, in many cases trainings won't show their full impact immediately after the training sessions. The combination of these factors can result in a large training gap, making the company vulnerable and an easy prey to its competitors.
Therefore, a proactive training approach with a comprehensive and professional training plan is advisable.
Why should I consider an Outside Facilitator?
In times of busy schedules, tight deadlines, and management downsizing, companies often don't have the time and resources to develop and conduct comprehensive employee trainings in-house.
Staff is often reluctant to give open feedback and to address critical issues with superiors acting as trainers. Naturally employees are hesitant to admit own shortcomings when their manager or management is present. Therefore, it is very difficult for a boss to effectively facilitate.
Additionally, external trainings usually have a higher level of staff recognition.