We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
When you are using the Self-Assessment Tools provided on the Skywave Solutions website, such as e.g. the Marketing, Sales, and Customer Experience Health Checks, or when you contact Skywave Solutions by email or using our contact and subscription forms, Skywave Solutions obtains personally identifiable information such as but not limited to your e-mail address, name, company name, contact address and/or telephone number. Such data may also have to be obtained to email your test or assessment results to you.
Your responses to Skywave Solutions questionnaires, surveys, and your assessment scores may be collected by Skywave Solutions. Skywave Solutions may also collect demographic information, which is not unique to you, such as your country.
Your name, email address, responses to Skywave Solutions questionnaires, surveys and resulting scores may be saved in the Skywave Solutions’ backend system, to generate result reports that you obtain from Skywave Solutions.
The Personal Information is collected by Skywave Solutions to deliver services that you have used and/or requested from Skywave Solutions, provide test and assessment results, and customer support to you. Skywave Solutions may use your contact information to inform you of other products or services available from Skywave Solutions and its affiliates. Skywave Solutions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Skywave Solutions will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Skywave Solutions or the Web Site; (b) protect and defend the rights or property of Skywave Solutions; and, (c) act under exigent circumstances to protect the personal safety of users of Skywave Solutions.
Skywave Solutions takes steps to secure personal information from unauthorized access, use or disclosure. Skywave Solutions keeps the personally identifiable information you provide on computers in a controlled environment, protected from unauthorized access, use or disclosure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Skywave Solutions will occasionally update this Privacy Statement. Skywave Solutions encourages you to periodically review this Privacy Statement.